IT Solution Provider | 1 min read
Wondering which IT solution provider you should choose?
Here’s the thing: The most straightforward choice might be branded IT services. But those aren’t always the best alternatives. Instead, you can choose a service that is more cost-effective and works better for your needs. Here’s how.
Love brands? Here’s why branded IT solutions aren’t always your best option
We all love brands when it comes to bags, clothes, cars. The thing is: They usually get better with time. We know that a BMW is a quality car and that Chanel bags will preserve their value and quality many years from now.
Unfortunately, this is not the case with IT solutions.
This is especially the case with legacy applications, which haven’t been invested in for more than ten years. That’s right, and they offer the same types of features as they did ten years ago, whereas the world has moved on and your needs aren’t anything like what they would have been many years ago.
Why your IT solution provider should focus on other things than branding
Most IT solutions become more complex and expensive with the time. Why? Because IT companies need to keep updating their product to continue charging their customers.
After all, the software isn’t like a car or a brand that has a specific function. Instead, the software is an open space that you can keep adding to.
After creating the product, innovative IT companies start improving their current features. The software gets pleasant after a couple of iterations or releases. After 3-5 years, the software gets its perfect shape, and IT companies start facing a dilemma of how to justify additional upgrade fees to their existing customers.
That's when the application gets complex. Most IT companies start adding new features that aren’t needed and might add no apparent value. These companies add them to charge more and to justify the renewal and upgrade fees.
In the end, you pay more and don’t get anything extra in return. You’re paying for the brand, not features or functionalities.
But what can you do instead? Here’s how to find the right IT solution provider.
How to find the best IT solution providers
Instead of branded IT solutions, the best alternative is to buy innovative software that’s new and stable. But how do you find these providers?
After all, that’s one of the biggest reasons you buy branded items -- because you know where to find them and you know that they work.
Fortunately, there’s an easy solution.
Enterprise market stores will give you access to hundreds to innovative solutions that work for your needs.
These IT solutions are already rated by customers to overcome the issue of needing to buy brands as the only way to trust these products.
Want to find your IT solution provider today?
There you have it. Now you know why branded IT solutions aren’t always your best alternative and what you should look out for instead.
What it comes down to is finding a solution provider that offers reliable alternatives that are both cost-effective and provide value for the money you pay.
Want to start finding the best IT solutions? Take a look at our large enterprise market store.
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Originally published Aug 7, 2019 9:27:25 AM, updated August 7, 2019
Topics: IT Solution Provider
3 min read
Cloud computing is an exponentially growing market. According to a study by Forbes, the public cloud computing market, including cloud applications (SaaS), development and data platforms (PaaS), and infrastructure (IaaS) services combined is expected to grow to $299.4 billion.
With new businesses rapidly adopting cloud-based apps, these solutions have become mainstream in the industry as well as personal life. From our daily emails to phone storage, practically everything is stored and managed by cloud computing apps.
However, the uses of cloud computing are not just limited to personal emails or storage. With cloud computing services firms can avoid the upfront cost and complexity of owning and maintaining their own IT infrastructure, and instead simply pay for what they use, when they use it.
In the simplest terms, cloud computing means storing and accessing data and programs over the Internet instead of your computer's hard drive.
According to Microsoft,
“....cloud computing is the delivery of computing services—including servers, storage, databases, networking, software, analytics, and intelligence—over the Internet (“the cloud”) to offer faster innovation, flexible resources, and economies of scale. You typically pay only for cloud services you use, helping you lower your operating costs, run your infrastructure more efficiently, and scale as your business needs change...”
Let's see the top five ways business are using cloud computing in their day to day operations.
The cloud allows users to enjoy network-based access to communication tools like emails and calendars. Most of the messaging and calling apps like Skype and WhatsApp are also based on cloud infrastructure. All your messages and information are stored on the service provider’s hardware rather than on your personal device. This allows you access your information from anywhere via the internet.
VEGA Messenger and iDenedi are our very own communication app that allow remote teams to work and collaborate from anywhere in the world - in a very safe and secure way.
The modern computing power and capacity of the cloud lets businesses to store information about user behaviour. This can be used to develop customised solutions, messages and products based on the preferences of customers.
Siri, Alexa and Google Assistant - all are cloud-based natural-language intelligent bots. These chatbots leverage the computing capabilities of the cloud to provide personalised context-relevant customer experiences.
Read More: How AI is Helping Businesses improve Customer Experience
When organisations choose cloud for data storage the responsibility of their data also lies with the service provider. This saves business the cost of infrastructure and maintenance. The cloud service provider is responsible for securing data and meeting legal and compliance requirements.
The cloud also provides more flexibility in the sense that you can enjoy large storage and on-demand backups.
Recovery is also performed faster in the cloud because the data is stored over a network of physical servers rather than at one on-site data centre. Dropbox, Google Drive and Amazon S3 are popular examples of cloud backup solutions.
Read More: Check Out Our Managed Cyber Security Platform - ASPIDA
Whether a business develops application for web or mobile or even games, cloud computing services prove to be a reliable solution. Using the cloud, you can easily create scalable cross-platform experiences for your users.
Many of these services include many pre-coded tools and libraries — like directory services, search and security. Some will also offer full end to end service from strategy, consultancy, UX/UI, Development, QA and support. This can speed up and simplify the development process.
Learn More About Our Partner Knowarth and how they help enterprises build apps.
Many business management applications like customer relationship management (CRM) and enterprise resource planning (ERP) are also based on a cloud service provider. Software as a Service (SAAS) has become a popular method for deploying enterprise-level software.
It ensures hassle-free management, maintenance and security of your organisation’s critical business resources and allows you to access these applications conveniently via a web browser.
Here is a use case of our partner, iSystems
As a busy distributor, iSystem's client, Oxford University Press needed a sophisticated solution to optimise its distribution and customer service operations.
Dynamics 365 Finance and Operations is a cloud-based business application platform that combines components of customer relationship management (CRM) and enterprise resource planning (ERP), along with productivity applications and artificial intelligence tools.
iSystems supported Oxford University Press with a full integration between all the departments improved service by making current data available to all and streamlined order processing, saving OUP time and money.
Learn More About iSystems
Cloud computing services are still at a relatively early stage of adoption, despite their success stories. Many companies are still contemplating which apps to adopt and when.
However, their usage is only likely to go up as enterprises get more comfortable with the idea of their data being somewhere other than an expensive server in the basement.
2 min read
If you are currently struggling with a process workflow that doesn’t necessarily ‘flow’, you are not alone. From our extensive experience with customers from different countries and across various sectors, we realised that there had been a serious hurdle that is holding back companies from achieving highest efficiency in their business operations.
All organisations, whether they are SMEs or huge conglomerates, have processes in place to achieve their business objectives. These processes require a significant amount of resources, system infrastructure, & personnel.
What’s happening is that as this world is almost fully transforming into a digital one, carrying out those processes manually becomes more of a setback than anything else.
Team members become burned out from repetitive tasks, requests get stuck with personnel who are unable to respond for different reasons, issues in processes go undetected and cannot be traced to a source, and as a result, the completion of processes is delayed and efficiency is hindered.
While the above factors pose powerful arguments for adopting an automation solution, there needs to be a certain level of discipline to overcome obstacles that may come in the way. These obstacles can mainly be related to cost or people.
Cost poses a major question mark when wanting to undergo such a transformation, whether it’s a financial or opportunity cost. While business owners may have oppositions due to the costs of implementing an automation software, they will eventually learn that costs savings are along the way in the long run.
However, companies that have taken the first step towards finding the right automation solution should understand that cost savings are not the primary reason to automate processes but rather to improve service to end users. With an improved quality of service, the operational costs associated will also improve and thus companies will achieve their ROI.
We created “The Enterprise Submission Platform” (ESP) keeping in mind the most common customer pain points including:
ESP is a linear workflow system that was created by the Exceeders team to enable function owners that want to automate their business processes more control over creating and managing these processes in a guaranteed short period of time.
The best part is that the task of managing and updating any feature in ESP can be done by the business users themselves, so this eliminated the need to involve the IT Department or even the IT Service Provider in maintaining and updating the system.
|
Problem |
Solution |
|
Automation is costly |
ESP has a simple & competitive pricing model |
|
Automation is time-consuming |
ESP enables creation of processes in minutes & can be up & running in just one day |
|
Automation requires tedious work with service provider |
After your team is trained on ESP, you will be fully proficient to use it on your own |
|
Automation systems are rigid/don’t offer much flexibility |
ESP is very highly customisable and can be built to fit your environment |
|
Automation systems cannot be integrated with other systems |
ESP can be integrated with other software programs & offers APIs |
|
Resistance from Employees |
We will provide awareness sessions & trainings to prove the value of ESP & how it will make your work easier |
Want to learn more about how you can cut costs and boost operational efficiency?
2 min read
In the past IT Departments acted as support units for the business facilitating their day to day work and making it easier. But in this connected world we live in, the role of the IT Department has evolved to be directly interlinked with the business side and is directly responsible for its success or failure. The goal of IT Departments these days is to plan, procure, acquire, implement, manage and support the latest technological solutions and practices at the most economical prices to spearhead their organization’s digital transformation journey.
But technology is moving very fast, and IT leadership teams are finding it very difficult, time consuming and expensive to keep up. Below is a sample of the problems they face:
All these contractual logistics, trainings, multiprovider support and many other aspects are making it very difficult for IT departments to support their companies’ digital transformation journey and making it as smooth as possible.
Consolidating the work with a single provider can help organizations avoid all the problems highlighted above and in reality, provide them with more benefits including but not limited to:
Final Thoughts
Organization’s shouldn’t think twice about consolidating their IT Spend with one Service provider or not. It is the most logical move in this world that we live in. With increased business requirements, customer demands and decreasing budgets organizations need to spend their time searching for and partnering with the right service provider who can provide them with the support they need and be the insurance card ensuring they are always ahead of technological evolution and their competitors.
Exceeders partners exponentially grow their revenues, profits, and market shares without growing risks or pains.
Learn more about the Exceeders Collaboration Agreement and we can help your business.
Cloud computing is an exponentially growing market. According to a study by Forbes, the public cloud computing market, including cloud applications (SaaS), development and data platforms (PaaS), and infrastructure (IaaS) services combined is expected to grow to $299.4 billion.
If you are currently struggling with a process workflow that doesn’t necessarily ‘flow’, you are not alone. From our extensive experience with customers from different countries and across various sectors, we realised that there had been a serious hurdle that is holding back companies from achieving highest efficiency in their business operations.
In the past IT Departments acted as support units for the business facilitating their day to day work and making it easier. But in this connected world we live in, the role of the IT Department has evolved to be directly interlinked with the business side and is directly responsible for its success or failure. The goal of IT Departments these days is to plan, procure, acquire, implement, manage and support the latest technological solutions and practices at the most economical prices to spearhead their organization’s digital transformation journey.
